For the First Time in Kuwait NBK Customers Can Retrieve Their Credit Card PIN through NBK Online Banking
National Bank of Kuwait announced the launch of a new unique service for the first time in Kuwait that facilitates customers’ transactions and provides them with peace of mind. The new service allows NBK customers to retrieve their NBK Credit Card PIN in case they forgot it through NBK Online Banking, as well as the ability to change their credit card PIN using any of the NBK ATMs.
Commenting on this launch, the General Manager- Consumer Banking Group at NBK, Suresh Bajpai said that this exceptionally innovative service offered for the first time in Kuwait, is the newest addition to the bank’s line of digital banking services. This service upholds the highest security and safety standards, providing customers with a hassle-free banking experience. Bajpai added that forgetting the credit card PIN is a common situation that customers might face from time to time, leading them to contact NBK’s Phone Banking service or visit their branch to retrieve their secret code.
However, with the introduction of this new service, customers may conveniently and safely retrieve their PIN with a touch of a button by visiting NBK Online Banking.
Bajpai further explained that customers can also change their credit card PIN using NBK ATMs found at various locations across Kuwait. These new features will save customers’ time and efforts while facilitating their everyday banking anywhere and at any time.
Additionally, he emphasized on NBK’s continuous efforts to utilize the latest technologies to better serve its customers, such as the recent launch of NBK Tap & Pay Cards that enables its holders to pay for purchases worth KD 10 or less by simply tapping their card at contactless-enabled POS terminals without the need to enter their PIN. For any payments above KD 10, customers have to use their PIN making it essential to memorize the PIN at all times. Going forward, customers can conveniently and securely retrieve their forgotten PIN using NBK Online Banking.
It’s worth noting that NBK always strives to extend its line of innovative banking services and solutions that meet the highest security standards as part of its continuous pursuit towards fulfilling customers’ needs. The bank consistently adopts the latest technologies to meet customers’ lifestyle, thus reaffirming NBK’s leadership in launching the most innovative solutions on the local and regional fronts.
NBK credit cards are widely accepted worldwide and are the safest, most convenient and rewarding way to pay, offering value added features, discounts, and excellent rewards. For more information, please contact NBK Call Center at 1801801 or visit our website at nbk.com.