My Tools

  • Loans Calculator

    Calculate the loan amount you can borrow or alternatively, the monthly payments you can afford.

    How much can i... borrow afford
    KD

    You can borrow only a maximum amount of.

    Calculate

    Rate of interest is 5.25% pa.

    KD
    KD
    24 Months

    Adjust repayment tenure to change EMI

    This is for demonstrative purpose only. Call 1801801 or visit a branch for exact calculations.

  • Loan Refinancing Calculator


    The above approximate calculation of the loan is for guidance only and does not entail any kind of obligation or liability on the bank. This operation and its result assumes that you have paid all your installments on time, your loan term did not have a grace period and you have not made partial payments to your loan. Kindly note that Government loans cannot be refinanced.Please contact 1801801 or visit any branch to confirm.

  • Term Deposit Calculator

    This is for demonstrative purposes only. Call 1801801 or visit a branch for exact calculations.

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  • Branch / ATM Locator
  • Al Jawhara

    Calculate your chances to win with Al Jawhara

    KD
    Calculate

    The minimum deposit is KD 50 and maximum deposit is KD 500,000. Terms & conditions apply.

    In case of no withdrawal within the holding period, extra chances will apply

  • Weather

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  • Prayer Timings

    Kuwait Prayer Times
    Friday,August 26,2016

    • Fajr 03:59 AM
    • Sunrise 05:21 AM
    • Dhuhr 11:50 AM
    • Asr 03:24 PM
    • Maghrib 06:17 PM
    • Isha 07:38 PM
  • Ask a Question
  • Currency Converter

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    Click here to view the Currency Rates

  • NBK Miles Points Calculator
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Contact Us

Contact Us

At NBK we strive to serve our clients with an optimum level of customer service to provide an easy and convenient banking experience. We value our customers’ feedback and suggestions as they help us improve our service. Contact us on any of the below listed channels 

Call Center 1801801

  •  
    • Our Call Center is available 24/7
    • If you are calling from Kuwait, 1801801
    • If you are calling from outside Kuwait, Contact us on +965 2224 8361.

       

Email
WhatsApp 52221333

  •  
    • This service is available from 7:30 AM until 11:00 PM during week days and from 8:00 AM until 11:00 PM during weekends.
    • Click here for more details.
Mail

  •  
  • P.O Box 95
    Safat 13001
    Kuwait
    National Bank of Kuwait                         
Customer Complaint Unit


  • For complaints, please fill out the Complaint form (also available in all NBK branches) and submit it by one of the following:

    • Visit Customer Complaints Unit located in Al Raya 2, M1 floor. Working hours are Sunday to Tuesday, 8:30 am - 3:00 pm.
    • Mail the printed form to Customer Complaints Unit (PO Box 95, Safat 13001, National Bank of Kuwait).
    • Email the form as an attachment to Customer Complaints Unit.

    The response of the complaint submitted by the customer will be made within 30 business days from the date of the receipt of the complaint by the Customer Complaint Unit.

    In case of not reaching a solution to customer issue, the customer has the right to file a complaint to Customer Protection Unit in Central Bank of Kuwait.

    Customer Complaint Unit will not respond to the customer in case his issue is seen with the court.

Point Of Sale Dispute Form

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    • If you wish to dispute a transaction that was made on either your ATM or Credit Card through a Point of Sale in error, duplication or through fraud, please print the claim form, sign using your authorized bank signature and either scan and email us or fax it to +965 2244 3979.
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