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    Friday,August 1,2014

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  • Market Indices
    Price: 970-10
    Open: 980High: 980
    Low: 970Close: 970
    Volume: 1,838,507
    • Summary
      StatusIndexChange %Volume
      Market Closed6446.80 100,269,981
    • Top Gainers

      Company Chg. % Cur. Price
      ACICO7.94340
      CITYGROUP6.17430
      PEARL5.8818
      ITHMR5.6846.50
      Mashaer Holding5.49192
      SALBOOKH4.8287
      MADAR452
      IRC3.7755
      ALNAWADI3.64114
      UIC3.64114
    • Top Losers
      Company Chg. % Cur. Price
      PAPCO-8.93102
      GFC-7.0466
      WINS-5.63134
      NCCI-4.8199
      AJWAN-4.2145.50
      OULAFUEL-3.57162
      KCPC-3.57270
      CLEANING-3.51110
      QCEM-3.2689
      FIRSTDUBAI-3.1991
    • By Volume
      Company Volume Price
      GFH`R27,046,79041.50
      ITHMR`R12,521,98646.50
      KRE`R7,027,11774
      SECH`R3,200,30371
      SAFRE`R3,085,51537
      MABANEE`R2,982,722990
      MUBARRAD`R2,876,33075
      SENERGY`R2,702,77936.50
      ALQURAIN`R2,581,393255
      EKTTITAB`R2,208,50751
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Platinum Card

Overview

The Platinum credit card identifies you as a premium card holder and provides you with higher purchasing power to suit your needs. Extensive features available include free valet parking, concierge service, complimentary airport lounge access for the Platinum MasterCard, purchase protection and extended warranty for your valuable purchases, NBK Rewards program for your daily purchases and much more.

Benefits

  • Free Valet Parking - Worry no more about finding a parking space. Enjoy free valet parking locally at select malls and outlet with your Visa Platinum or MasterCard Platinum credit card.
  • Concierge Service - Relax and leave life’s hassles to the concierge service provided with your Visa Platinum or MasterCard Platinum credit card. Let us help you breeze through your busy day while dealing with life's necessities such as restaurant reservations, registering your car, travel arrangements and delivery of your tickets.
  • Complimentary Airport Lounge Access - with your MasterCard Platinum credit card you can enjoy complimentary access to the Pearl Lounge in Kuwait international airport, and to the lounges in the international airports of Dubai, Amman, Cairo, Riyadh, Jeddah and Dammam. It doesn’t matter how often you travel, or which class you fly. Simply present your MasterCard Platinum card at the lounge reception, step in and unwind.
  • Free Travel Insurance - Get free travel insurance coverage up to USD $ 600,000 with your airline ticket purchases. All air tickets purchased with your Visa Platinum or MasterCard Platinum card come with complimentary travel inconvenience insurance that protects you against personal accident, baggage loss or delay, and flight delay or cancellation.
  • Purchase Protection with your Visa Platinum or MasterCard Platinum credit card - Have you ever worried about your expensive purchases being damaged or stolen? The Purchase Protection’ coverage provided by your Visa Platinum or MasterCard Platinum credit card insures you against theft or accidental damage within 90 days from the date of purchase and up to USD 20,000 per year.

    - For Visa Platinum credit card holders: To request a claim form for Purchase Protection call Visa Claims +44 (0)208 762 8373 (24 hrs) during UK office hours of 09.00 to 17.00hrs. Outside normal UK working hours, please contact visaclaims@internationalsos.com and request a claim form or call back during office hours as stated above.
    Visa Platinum – PP Claim Procedure & Policy

    - For MasterCard Platinum credit cardholders: Click on the following links for the Purchase Protection Claim Form, and for the Procedure & Policy.
    MasterCard Platinum – PP Claim Form  ---  MC Platinum -  PP Claim Procedure & Policy 
     
  • Extended Warranty with your Visa Platinum credit card – The Visa Platinum credit card provides you with extended warranty on your new purchases for a period of 24 months in addition to the warranty period provided by the original manufacturer.  It includes the repair or the replacement of your new purchases up to the coverage amount of USD 5,000 per year

    - Visa Platinum credit cardholders can request an Extended Warranty Claim Form by calling Visa Claims at +44 (0)208 762 8373 (24 hrs) during UK office hours of 09.00 to 17.00hrs. Outside normal UK working hours, please contact visaclaims@internationalsos.com and request a claim form or call back during office hours as stated above.
    Visa Platinum - Extended Warranty Claim Procedure & Policy 
     
  • Extended Warranty with your MasterCard Platinum credit card – The MasterCard Platinum credit card provides you with extended warranty on your new purchases for a period of 12 months in addition to the warranty period provided by the original manufacturer.  It includes the repair or the replacement of your new purchases up to the coverage amount of USD 2,000 per year.

    - MasterCard Platinum credit cardholders can fill in the following Extended Warranty Claim Form, and find more details in the following Claim Procedure & Policy.  
    MasterCard Platinum - EW Claim Form  ---  MC Platinum – EW Claim Procedure & Policy
     
  • Fraud Protection up to USD 2,500 per year to cover fraudulent charges on your MasterCard Platinum card
    Fraud Protection Claim Form    –   MasterCard Platinum  - Claim Procedure & Policy
     
  • Starwood Preferred Guest - Buy two nights get the third night free at participating hotels & resorts when you book and pay with your MasterCard® Platinum card. 
  • Global Offers from MasterCard  – for your MasterCard Platinum credit card, which include premium lifestyle offers from an assortment of top notch hotels, golf courses, restaurants and retailers. 
  • Global Offers from Visa - for your Visa Platinum credit card. Enjoy worldwide exclusive offers at luxurious hotels, restaurants and retailers.
  • Regional Offers from Visa - for your Visa Platinum credit card.   Take advantage of premium lifestyle offers in Europe, the Middle East and North Africa regions that include travel, dining, shopping and entertainment
  • Fine Dining Offers by Visa – With your Visa Platinum card you can enjoy Kuwait's largest fine dining discounts and rewards program, with over 50 exclusive restaurant partners across Kuwait.
  • Instant 10% discount at Markaz Sabir for Bakhour, Eastern & French perfumes. Located in Sharq area, Al Ghawali Center facing Arraya complex, and Al Sanabel Center next to Amiri hospital.
  • Special Offer from Decathlon Sporting Goods store:  Enjoy 10% off all year when you spend KD 25 or more at the Decathlon sporting goods store! Decathlon is located at the Marina Mall, 1st Floor, Al Salmiya, Salem Al Mubarak Street.
  • NBK Rewards Program - The NBK Rewards Program is Kuwait’s largest loyalty program with more than 600 partner outlets across Kuwait. NBK credit cardholders are guaranteed rewards at hundreds of the best local and international brands that will satisfy their fashion, dining, and lifestyle needs.
  •  
  • Zain AutoPay Facility: Get a 3% discount on the total monthly bill of your Zain Postpaid plan, when paying with your NBK Credit Card. With this facility your monthly bills will be settled automatically. Please visit any of Zain’s branches to get this special offer.
  • Annual fee - waived for the first year
  • Cash Withdrawal – available up to 100% of your credit limit.
  • Supplementary Cards - for your immediate family members
  • Flexible payment – the facility to repay in low easy installments of 8.33% of your monthly outstanding balance, or a minimum monthly payment of 20 KD.
  • Secured Online access – the facility to track your credit card information through Watani Online.
  • Subscribe to real-time SMS alerts for secure transactions at home and abroad.

Discounts and Offers

Fashion
  • Aldo

    15% discount. No discount on Shoe Care

    The Avenues - First Avenue - Ground Floor. Tel: 22597218. 10 AM - 10 PM / WEEKEND 10AM/11PM
    Souk Sharq - Ground Floor. Tel: 22493141. 10 AM - 10 PM / WEEKEND 10AM/10.30PM
    Al Kout Mall - Ground Floor. Tel: 23930394. 10 AM - 10 PM
    Marina Mall - Ground Floor. Tel: 22244596. 10AM - 10 PM / WEEKEND 10AM/10.30

    Aldo Accessories
     
    15% discount. No discount on Shoe Care

    The Avenues- Tel: 22597221. 10 AM - 10 PM / WEEKEND 10AM/11PM
    Souk Sharq - Ground Floor. Tel: 22493140. 10 AM - 10 PM / WEEKEND 10AM/10.30PM
    Marina Mall - Ground Floor. Tel: 22244595. 10AM - 10 PM / WEEKEND 10.30
    Al Bahar Center- Ground Floor Tel:22670028 10AM-1:30 PM 4:30 PM-10:30 PM

    Anne Klein
     
    15% discount. No Discount on Shoe Care

    The Avenues - Second Avenue - First Floor. Tel: 22597842. 10 AM - 10 PM / WEEKEND 10AM/11PM

    AMERICAN EAGLE

     Spend KD 50 and get KD 15 off your purchase 
     

    BHS

    15% off upon spending KD 30 or more
     

    Call It Spring

     
    15% discount. No discount on Shoe Care

    The Avenues - First Avenue - First Floor. Tel: 22597231. 10 AM - 10 PM / WEEKEND 10AM/11PM
     
    Charles & Keith

    15% discount

    The Avenues - First Avenue - First Floor. Tel: 22597226. 10 AM - 10 PM / WEEKEND 10AM/11PM

    Coast

    10% off upon spending KD 100 or more

    15% off upon spending KD 150 or more

    DOROTHY PERKINS

    20% discount upon spending more than KD 40

    Dune

    15% discount. No discount on Shoe Care

    Souk Sharq - Ground Floor. Tel: 22427296. 10 AM - 10 PM / WEEKEND 10AM/10.30PM. 
    The Avenues. The Mall - Ground Floor. Tel: 22200598. 10 AM - 10 PM / WEEKEND 10AM/11PM
     
    EVANS
     
    20% discount upon spending more than KD 50

    H&M

    15% discount on the purchase of KD 50

     Jack Wills

    15% off on a minimum spend of KD 50 or more

     Kenneth Cole
     
    15% discount. No discount on Fragrances, Watches & Shoe Care

    The Avenues - The Mall - Ground Floor. Tel: 22200791. 10 AM - 10 PM / WEEKEND 10AM/11PM

    Miss Selfridge

    20% off upon spending KD 40 or more

    MBT
     
    15% discount- No discount on shoe care

    The Avenues -The Mall - First Floor. Tel: 22200693. 10 AM - 10 PM / WEEKEND 10AM/11PM
     
    MUJI

    20% off upon spending KD 40 or more

    Naturalizer
     
    15% discount. No Discount on Shoe Care

    The Avenues - First Avenue - First Floor. Tel: 22597234. 10 AM - 10 PM / WEEKEND 10AM/11PM

    Nine West


    15% discount. No discount on Shoe Care

    The Avenues - First Avenue - First Floor. Tel: 22597842. 10 AM - 10 PM / WEEKEND 10AM/11PM
    Marina Mall - First Floor. Tel: 22244807. 10AM - 10 PM / WEEKEND 10.30.
    Mouhalab - Ground Floor. Tel: 22656942. 10AM - 10PM.
    Al Fanar Mall - Mezanine Floor. Tel: 25746108 .10AM - 10PM.
    Al Kout Mall - Ground Floor. Tel: 23930930. 10 AM - 10 PM

    OASIS
     
    20% discount upon spending 40 KD or more

    PAYLESS
     
    Spend KD 15 and get 20% off on your purchase

    Pedro
     
    15% discount. No discount on Shoe Care

    The Avenues - The Mall - First Floor. Tel: 22200651. 10 AM - 10 PM / WEEKEND 10AM/11PM

    Tommy Hilfiger

    15% discount. No discount on Fragrances, Watches & Jewelry

    The Avenues - Soku - Ground Floor. Tel: 22200689. 10 AM - 10 PM / WEEKEND 10AM/11PM
    Mall 360 - First Floor. Tel: 25309959. 10 AM - 10 PM / WEEKEND 10AM/11PM

    Tommy Hilfiger - Kids

    15% discount. No discount on Fragrances, Watches & Jewelry

    The Avenues - Second Avenue - First Floor. Tel: 22597845. 10 AM - 10 PM / WEEKEND 10AM/11PM 

    TOPSHOP

    20% discount upon spending more than KD 40

    Topman

    20% off upon spending KD 40 or more

    WALLIS
     

    20% discount upon spending more than KD 50
     
    WAREHOUSE
     
    20% discount upon spending more than KD 40 

Furniture
  • Pottery Barn
     
    10% on every KD 50 spent on full priced items only.

    Pottery Barn Kids

    10% on every KD 50 spent on full priced items only.
     
    Pbteen

    10% on every KD 50 spent on full priced items only.

Optics
  • Solaris & Vision Express

    10% discount upon spending KD 100 or more  

Sports
  • Decathlon

    Spend KD 25 and get 10% discount

    Al Salmiya – Salem Al Mubarak Street - Marina Mall - Retail Floor 1. Tel: 22208216 – 22208217. Saturday to Wednesday from 10:00 AM to 10 PM. Thursday to Friday From 10:00 AM to 11:00 PM

Airlines
  • Etihad Airways

    Up to 10% on Coral Economy 

    Up to 15%on Pearl Business Class 

    15% on Diamond First Class

    Priority Check-in at Kuwait international airport 

Beauty
  • Al Jothen Gallery
     
    10% discount for Purchase worth KD 25.

    15% discount for purchase worth KD 50.

    20% discount for purchase worth KD 100

    Salmiya: Hamad Al Mubarak Street. Farwaniya:  Maghateer Mall, Farwaniya. Shuwaikh: Life Center Mall, Shuweikh. Ageila: Liwan Mall, Ageila. Jaber Al Ali: Jaber Al Ali Co-operative, Tel: 23846646. Salmiya: 9 am to 10 pm (Friday 5pm - 9 pm). Shuwaikh and Farwaniya: 9:30 – 9:30 (Friday 5pm -10pm). Jaber Al Ali: 10am – 2pm   / 6pm – 10pm  (Friday 5pm -9:30 pm).

    Bath & Body Works

    20% off upon spending KD 60 or more

    Markaz Saber

    10% discount on Arabic - French perfume & bekhour 

    Kuwait -Sharq –Ghawali Center (Al -Shohada St. Basment shop No.4-opposite Al-Raya Complex). Tel: 965-22320575. Working hours: daily from (  9:00AM -1:30PM)  & ( 4:00PM - 9:30PM ). Friday: from 4:00PM till 9:30PM.
    Kuwait –Sharq - Al Sanabel Complex (Ground floor –Shop NO 12) near Amiri Hospital opposite Shaoun Ministry. Tel: 965-99086582. Working hours daily from (  8:00AM -9:00PM ). Friday from 4:00PM till 9:30PM

    THE BODY SHOP
     
    10% off upon minimum spend of KD 31 or more 

Clinics
  • New Smile Dental Spa Center

    15% discount on cosmetic services and orthodontics (braces)
     
    20 % discount in all clinic services

    Al Salmiya: Amro Ibn Al Aas Street, behind Al Seef Hospital - Tel: 25710333

Spas & Gyms
  • Elements Spa by Banyan Tree, Kuwait

    20% discount on 60 to 90 minutes full body massage, and on spa packages (daily except not on Sundays)

    50% discount on 60 to 90 minutes full body massage and on spa packages (only on Sundays)

    At the Royale Hayat Hospital, 1st floor. Al Jabriya, block 3 A. Phone # 25360940/0562. Business hours from 9:00 AM to 10:00 PM. 

    The Palms Beach Hotel & Spa - Kuwait

     
    10% discount on all type of Annual Memberships

    A free Night stay subject to advanced booking and hotel availability

    4 guest vouchers per year

    2 personal training sessions

    1 Swedish massage at the Orchid Spa

    15% Discount on Palmerie “Int’l & Arabic buffet Restaurant”.

    10% Discount on Tagine “Moroccan Restaurant & Lounge”.

    15% Discount on the Gourmet Corner.

    10% Discount on the Orchid Spa, specialized spa for Body and facial treatments. 

    Al Ta'awon Street, Al Bida’a area. Tel: +965 1824060. Hotel business hours: 24/7
    Restaurants: Palmerie & the Gourmet Corner: 6:00 AM to 11:00 AM, and 12:30 PM to 4:00 PM, and 7:00 PM to 11:00 PM. Tagine Restaurant: 12:30 PM to 3:30 PM, and 7:00 PM to 11:00 PM. The Spa: 9:00 AM to 9:00 PM. Beach Club: 6:00 AM to 12:00 AM (Midnight)

    Six Senses Spa
     
    10% discount on Six Senses Signature Massages and Facials (50 mins and 80 mins).

    10% on Intraceuticals Oxygen Facials. (It is a non-invasive treatment that targets the appearance of fine lines, wrinkles and dramatically enhances overall hydration. 

    2 Complimentary Health Fitness Assessments with Personal Trainer (reservation required)

    Special Corporate rate for a one year Membership with additional benefits

    Six Senses Spa at Symphony Style Hotel
    Symphony Style Mall, Arabian Gulf Street P.O. Box 1113, Salmiya 22012, Kuwait
    T: 00965  2577 0077
    E :  reservations-kuwait-spa@sixsenses.com
    www.sixsenses.com

Travel Agencies
  • Boodai Aviation Group

    5% instant discount when purchasing travel packages     ( Airlines ticket & Hotel accommodation )

    Free delivery of airline tickets and hotel booking confirmation to your home or office

    Free 24/7 emergency phone lines service locally and when abroad

    Assistance in obtaining the necessary travel visas from embassies that don’t require your personal presence. Travel visa charges are borne by the traveler.

    Monthly E-Newsletter with the latest special travel offers & promotions.

    IFA International Travel & Tourism

    7% Instant discount when purchassing travel packages 

    Qiblah Travel &Tourism

    Exclusive deals on luxury hotels in London, Paris, Malaysia, Maldives, Dubai, Muscat, Mauritius, and Seychelles*. 

    24 hour dedicated call center for dial a ticket service.

    In addition, you can choose any of the following: 

    Complimentary airport transfers in Kuwait, Dubai, Amman, and Beirut for packages above KD 500

    Meet & Assist services in Middle East for packages above KD 1000.

    Complimentary sightseeing tour for two with every package to any destination above KD 1000.

    10% discount at Printemps (Paris) when purchasing a travel package to Paris.

    Qiblah 24 hours contact center on Tel: 22317777.  

Dining
  • The Palms Beach Hotel & Spa- Kuwait

    15% Discount on Palmerie “Int’l & Arabic buffet Restaurant”.

    10% Discount on Tagine “Moroccan Restaurant & Lounge”.

    15% Discount on the Gourmet Corner.

    Al Ta'awon Street, Al Bida’a area. Tel: +965 1824060. Hotel business hours: 24/7
    Restaurants: Palmerie & the Gourmet Corner: 6:00 AM to 11:00 AM, and 12:30 PM to 4:00 PM, and 7:00 PM to 11:00 PM. Tagine Restaurant: 12:30 PM to 3:30 PM, and 7:00 PM to 11:00 PM. The Spa: 9:00 AM to 9:00 PM. Beach Club: 6:00 AM to 12:00 AM (Midnight)

Important tips from NBK

 

  • It is essential that you sign your card as soon as you receive it.
  • Be cautious when using the ATM. Enter your PIN in such a way that no one can memorize your keystrokes.
  • Always take your receipt – never leave it behind at the ATM. Your discarded receipt could make you vulnerable to credit card fraud. Also, don't throw out your credit-card statements, receipts or carbon copies without shredding them first.
  • Think twice when using your card on the phone. Never give your credit card number over the telephone unless you initiated the call.
  • Even when you place a call to a legitimate merchant, never give out your card number over a cordless phone or a mobile phone. One common scam is when someone calls you back right after you placed an order, and claims to be the merchant. The person will tell you that there was a problem with your card number, and asks you to provide your card number again. Play safe by asking that person to read out the card number that they have, and then you can change any incorrect numbers.
  • Ignore any credit card offers that require you to spend money upfront or fails to disclose the identity of the bank.
  • Make certain you get your card back after you make a purchase (one good habit to observe is to leave your wallet open in your hand until you have your card back). Also, make sure that you keep any void or cancelled charge slips.
  • Always keep a list of your credit cards, credit card numbers and toll-free numbers including NBK’s phone numbers handy, in case your card is lost or stolen. When calling NBK from Kuwait dial 1801801, and when calling NBK from abroad please dial +965 2224 8361.
  • Check your monthly statement to make sure all charges are your own, and notify NBK of any errors or unauthorized charges immediately.
     

Fees & Charges

    Card Type   Primary Card Supplementary Remark
Annual Fees World
Platinum
Diners
Laki / Titanium
Gold
Classic
KD 50
KD 50
KD 40
KD 40
KD 40
KD 30
KD 25
KD 25
KD 20
KD 20
KD 20
KD 15
- Free for the first year
- 2nd year fees hit on the first statement that occurs after the card is issued.
  e.g. Card issued 15-01-12, card 1st annual fees 09-02-13 
Temporary excess
over limit fee
KD 5 regardless the over limit amount
Late fee on overdue amount0.75% or KD3.5 (whichever is higher)
Cash advance fee5% of the withdrawal amount
Min monthly payment 8.33%   Min installment KD 20
Monthly flexible fees –
on revolving amount
0.875%  -(2.5% over discount rate + 0.5% monthly fees)  Yearly
-Calculated on the average daily balance from previous statement
     
 Card typeInstallment dateRemark
Statement date

MasterCard
Visa Card
Diners

2nd of each month
9th of each month
28th of each month
-Installment shall be deducted from 21st through the end of the month
-In case the customer has two cards (i.e. Visa and MasterCard), the monthly two installments on both cards shall be calculated on the 9th of each month.
-Installments shall fall due and be deducted from the 21st day through the end of the month or on the salary transfer day
Interest free  Grace periodUp to 59 days from transaction datee.g. Transaction date on 3rd Dec
1st installment date will be 2nd Feb, so if the payment received before 2nd Feb no interest will be calculated
Foreign exchange conversion rate (Mark Up)2.75% + foreign currency exchange rate for all transaction with foreign currencye.g. Transaction amount      
Exchange rate KD .29               
Markup fee is 2.75%               
Total conversion amount
USD 1,000
KD 290
KD 7.975
KD 297.975
     

Common Questions

  • What is the Minimum Income Required to Apply for an NBK Credit Card?
    You’ll be pleased to know that the minimum income requiredis just KD 250 per month to apply for an NBK Visa Classic or MasterCard Classic Credit Card.
  • What is the Annual Fee for NBK Credit Cards?
    NBK tries to make products as convenient as possible for you. Primary and supplementary credit cards are free for the first year and NBK only charges from the second year onwards. The annual fee varies, based on the type of credit card. For details contact NBK at 1801801.
  • How do I get the free valet parking service and where is it available in Kuwait?
    It’s quite easy. Simply present your NBK Premium Credit Card at the Al Manar valet counters. They will take a copy of your card and give you a receipt. You’ll find the valet service available at most major malls in Kuwait such as the Avenues Mall and Marina mall. For an updated list of valet locations Click Here.
  • How can I Access the Local Concierge Services for Premium Credit Cardholders and are there Additional Costs for the Services?
    That’s easy too, just call +965 22317788.The concierge desk, managed by Qiblah Travel &Tourism, isavailable from 9:00 AM to 7:00 PM every day, except Fridays and public holidays.You’ll be delighted to know that the concierge service itself is free, but some services include a fee that will be charged to your NBK Credit Card. For more details and for the list of concierge services, Click Here.
  • How do I get the Discounts Offered with MyNBK Credit Card?
    NBK strivesto make your shopping experience a pleasure.All you have to do isinform the counter staff that you will be settling your bill with your NBK Credit Card.All promotional offers and discounts are displayed on nbk.com.
    - All NBK Card Local Offers, Click Here 
    - World MasterCard® Local Offers, Click Here
    - World MasterCard® Regional Offers, Click Here
    - World MasterCard® Global Offers, Click Here 
    - LakiTitanium MasterCard® Local AlshayaOffers, Click Here 
    - Laki Titanium MasterCard® Local Lifestyle Privilege Offers, Click Here
    - Titanium MasterCard® Global Offers, Click Here 
    - Visa Platinum Regional Offers, Click Here 
    - Visa Platinum Global Offers, Click Here
    - Visa Platinum Fine Dining Offers, Click Here 
    - MasterCard® Platinum Global Offers, Click Here 
    - Diners Club Global Offers, Click Here
    - MasterCard® Gold and MasterCard® Classic Cards Global Offers, Click Here 
    - Visa Gold and Visa Classic Cards Global Offers, Click Here 
  • Where can I use My NBK Credit Cards?
    NBK Credit Cards are second to none when it comes to acceptance. You can use them bothlocally and internationally, at ATMs and at numerous merchants.
  • What is defined as a Premium Credit Card?
    Cards that come under this category include Visa Infinite, World MasterCard®, Platinum Visa, Platinum MasterCard®and all TitaniumMasterCard®Cards.
  • What is the NBK Rewards Program?
    It is Kuwait’s largest loyalty program with more than 600 partner outlets across the country. When using any of your NBK Credit Cards (Visa, MasterCard or Diners Club) at participating outlets, you will enjoy up to 20% off the transaction amount in the form of NBK Rewards Points.NBK Rewards Points must be exchanged for vouchers that can be used at the participating outlets.
  • How are NBK Reward Points Calculated?
    When you use your NBK Credit Card at any participating outlet, you will automatically be rewarded with a number of points that will be transferred to your account according to the discount rate given by the merchant. For example: 
     
    - If discount rate is 15%, KD amount x 15 points (KD70 = 1050 points)
    - If discount rate is 10%, KD amount x 10 points (KD 70 = 700 points)
    -  
  • How do I find Participating Outlets ofthe NBK Rewards Program?
    Simply check the NBK Rewards Booklet, which is available in all branches. However, please note that the list of partner outlets is subject to change at anytime. Therefore, for an updated list of NBK Partner Outlets, Click Here.
    You can also contact NBK Call Center at 1801801 to find out about the latest partners or to confirm the discount percentage at a particular partner.
  • What are the Main Terms and Conditions of NBK Rewards?
    Unlike other reward schemes, you will be pleased to know that you are guaranteed to get yourNBK Rewards Points because they are automatically calculated by the Point of Sale machine when you pay with any of your NBK Credit Cards at NBK Partner Outlets.Your NBK Rewards Points are active for up to24 months from the date of earning them. However, points cannot be earned during sale periods at participating outlets.
  • How can I get aCreditLimit Increase on My Credit Card?
    Quite easily. Simply visit an NBK Branch, and if you are eligible NBK will extend the service to you.
  • How can I Upgrade My Credit Card?
    That’s simple too. Just contact NBKCall Center at 1801801 and find out if you are eligible. If upgrading your credit card requires a credit limit increase, you will be asked by the Call Center to visit an NBK Branch to upgrade your credit card.
  • What Should I do if My Card is Lost or Stolen?
    NBK makes sure cardholders are as protected as possible. If your card is lost or stolen, contactNBKCall Center immediately at 1801801 when calling from within Kuwait and dial +965 2224 8361 when calling from abroad. NBKCall Center will immediately block your card from unauthorized transactions. Please remember your card number when calling.
  • When I am Overseas, Should I Pay in KD or Another Currency?
    It is always best to pay in the currency of  the country you are visiting, because NBK exchange rates are very competitive. Remember to only use KD in Kuwait.
  • Do Prepaid Cards Require a Credit Check?
    No they don’t, which makes them easyto get andeasy to use.
  • Who is Eligible for a Prepaid Card?
    Prepaid cards are available for all customers.
  • Can I withdraw cash from ATMs?
    Yes, you can withdraw cash from any of NBK’s conveniently placed ATMs. What’s more, you can withdraw 100% of your available funds.
  • What is the Foreign Exchange Fee When Using NBK Debit Cards While Abroad?

    - If the account is in KD currency and the transactions are made in a foreign currency, you will be charged the Foreign Currency Exchange Rate plus the Foreign Exchange Fee 2.75% (FOREX +  2.75%). 
    - If the account is in US Dollar currency and the transactions are made in US Dollar currency, you will be charged the Foreign Exchange Fee 1.25%
    - If the account is in US Dollar currency and the transactions are done in another currency, you will be charged the Foreign Currency Exchange Rate plus the Foreign Exchange Fee 2.75% (FOREX +  2.75%).

 

 

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