News
NBK Rewards program now has a new look!
In addition to earning rewards points when spending with your credit cards at participating partner outlets, you will also be able to earn points on non credit card activities across NBK’s portfolio of services.
Get rewarded when you bank with NBK!
Etihad Airways joins NBK Rewards Program
Etihad airways offers 10% on return coral economy class tickets to Athens, Bangkok, Beijing, Brisbane, Cape Town, Casablanca, Chicago, Dublin, Frankfurt, Geneva, Istanbul, Johannesburg, Kuala Lumpur, Larnaca, London, Manchester, Melbourne, Milan, Munich, New York, Paris, Singapore, Sydney & Tokyo.
- Terms and conditions apply.
- Seats are subject to class availability.
- The discount is not applicable to special promotions
- This offer is available only through Etihad Airways main office in Kuwait and not travel agents for flights departing from Kuwait.
- No balance to be given if the voucher is exceeding the ticket amount.
- Redeem your NBK Rewards points in any cabin to any destination across Etihad’s global network
Location of Etihad Airways main office:
Murqab, Alsoor Street, Jassim Tower
Phone: 22960090
The offer is valid till 28th February 2011
Overview
The NBK Rewards program is the largest loyalty program in Kuwait and offers credit card holders guaranteed rewards from a collection of over 300 luxury brands encompassing fashion, jewelry, watches, furniture, hotels, restaurants, beauty, wellness and much more.
When using any of your NBK credit cards (Visa, MasterCard or Diners Club) at participating rewards partner outlets, you are rewarded with up to 50% of the transaction amount in the form of reward points.
Benefits
Getting NBK reward points is easy…. all you need to do is to shop using any of your NBK Credit cards (Visa, MasterCard or Diners Club) at our participating partner outlets.
How to earn and redeem NBK reward points.
- Earn 10 reward points for every KD 1 spend at participating partner outlets
- Earn additional reward points during special promotions
- Reward points earned can be exchanged for reward vouchers.
- Minimum 500 reward points are required for exchanging reward points into reward vouchers
- The reward vouchers can be used to purchase goods and services for free at any of the redeeming partner outlets (click for list of redeeming partner outlets).
Example
- On spending KD 100 at participating partner outlets, you earn 1,000 reward points which is equivalent to KD 10
- This amount of KD 10 can be exchanged for reward vouchers
- Reward voucher of KD 10 can be used to purchase goods and services for free at any redeeming partner outlet
- Hence, you save KD 10…….
NBK Reward Points
Information about NBK Rewards points You will receive a detailed quarterly statement with information on the reward points that you have earned on all your NBK credit cards. You can also check the amount of points earned and its equivalent KD value on your Watani Online account.
Ways to redeem your NBK Rewards points You can follow any of the below methods to redeem your NBK reward points
- Call Hala Watani 24/7 at 1801801 and request for your NBK Reward points to be exchanged for vouchers, and collect your vouchers from your nearest NBK branch.
- Log onto your account through Watani Online and place a 'Voucher Issuance Request', and collect your reward vouchers from your nearest NBK branch.
Participating Outlets
More Choices! More Rewards!
Click on the logo for a list of the participating outlets/brands
Common Questions
- How can I get NBK Rewards Points?
Use your NBK credit card at any of our NBK Rewards partner outlets and earn NBK Rewards Points. For example if you spend KD100 at our partner outlets you will get KD10 worth of NBK Rewards vouchers that can be redeemed at our partner outlets.
- What happens if my credit card is lost or stolen?
Safety of the credit card is the responsibility of the cardholder. If you find that your Card has been lost or stolen, call 1801801 immediately. Our Customer service representatives are available 24/7 for assistance. You can also call (965)22248361 if you are travelling overseas.
- Do I need to activate my credit card on receiving it?
Yes, for security reasons you will need to call 1801 801 to have your credit card activated. This is a simple process and is to ensure the safety of your card.
- What is Concierge Service and how can I access it?
Concierge service is available on the premium credit cards which include Laki Titanium, Platinum, World MasterCard, and Visa Infinite. The concierge service offers a list of services that are designed to assist your busy life such as providing assistance in paying your child's school fees, registering your car or even being dropped off at the airport. To avail the Concierge Service, you will need to call on 22317788. The concierge desk managed by Dnata will be available from 9AM to 7PM everyday except Friday.
- What are the payment options available to settle my credit card dues?
You can opt for a flexible payment by choosing to pay 8.33% of the monthly outstanding balance due or settle it in full. Flexible payment will attract an interest charge.
- Is there an annual fee on NBK credit cards?
All NBK credit cards (primary and add-on) are free for the first year. Annual fees are charged from second year onwards.