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  • Al Jawhara

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    The minimum deposit is KD 50 and maximum deposit is KD 500,000. Terms & conditions apply.

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    Kuwait Prayer Times
    Thursday,September 3,2015

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NBK Rewards Program

News

Assaha Village Restaurant  
  • Assaha is a Lebanese restaurant with architectural and cultural dimensions. It incorporates a concept that takes you back in time to the era of old Lebanese villages.
    What differentiates Assaha Restaurant is the quality and freshness of our foods and meats.
    Our Credo is: Feels Like Home – Halal Food – Mother’s Cooking
    Assaha Restaurant Kuwait is the fifth international branch of Assaha Traditional Village, after Lebanon, Qatar, Sudan, and London.
     
Oishii Sushi  
  • We first started our Japanese restaurant business based on delivery service right from our kitchen to your door steps.  OISHII represents japanese expression of what's TASTY! We could not be more inspired than that, since we give you nothing but the tastiest plate a chef can offer. We aim to please, have a look at our menu that holds a variety of unique dishes that are exclusively available with us. You'll definitely have an OISHII experience. 
Six Senses Spa 
  • The Six Senses Spa is located on the second floor of the Symphony Style Hotel with thirteen treatment rooms, separate areas for men and ladies, hammam and a celebration suite. The 1,500 square meter spa also houses a state of art mixed fitness center, a ladies only gym, a  studio, a sauna, an infra-red sauna a steam room and luxurious areas to relax and drink natural juices. 

Overview

The NBK Rewards Program is Kuwait’s largest loyalty program with more than 600 partner outlets across Kuwait. NBK credit cardholders are guaranteed rewards at hundreds of the best local and international brands that will satisfy their fashion, dining, and lifestyle needs.


When using any of your NBK credit cards (Visa, MasterCard or Diners Club) at participating rewards partner outlets, you are rewarded with up to 20% of the transaction amount in the form of reward points.
 

Benefits

It’s simple & easy to get NBK Rewards points

Getting NBK Rewards points is easy. All you need to do is use any of your NBK credit cards (Visa, MasterCard or Diners Club) when you shop at any of our participating outlets.
 

How to earn and redeem NBK Rewards points.

  • Earn 10 reward points for every KD 1 spend at participating partner outlets
  • Earn additional reward points during special promotions
  • Reward points earned can be exchanged for reward vouchers.

Example

  • On spending KD 100 at participating partner outlets, you earn 1,000 reward points which is equivalent to KD 10
  • This amount of KD 10 can be exchanged for reward vouchers
  • Reward voucher of KD 10  can be used to purchase goods and services for free at any redeeming partner outlet
  • Hence, you save KD 10

NBK Rewards Points

You can check the available points and its equivalent KD value on your NBK Online Banking account or call NBK Call Center at 1801801.

Ways to redeem your NBK Rewards points
  • Instantly and on the spot at Points of Sale in all participating outlets
  • A minimum of 500 points (equivalent to KD 5) is required to redeem NBK Rewards Points
  • Customers are allowed to transfer their points within the same account by calling NBK Call Center at 1801801
  • The NBK Rewards Points can be used to make purchases at any of the participating partner outlets 

Participating Outlets

More Choices! More Rewards!

Click on the logo for a list of the participating outlets/brands

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Cash Back Redemption

NBK Rewards Points just got better!

Try our new “Instant Cash Back Redemption” service for NBK Rewards; all you need to do is use any of your NBK credit cards (Visa, MasterCard or Diners Club) when you shop at all participating outlets & restaurants in Kuwait* .

You no longer have to visit the branch to pick up your NBK Rewards Vouchers, now you can instantly redeem your points at the Point of Sale while paying for your purchase!

For more details, click here.

 

Common Questions

  • What is the Minimum Income Required to Apply for an NBK Credit Card?
    You’ll be pleased to know that the minimum income requiredis just KD 250 per month to apply for an NBK Visa Classic or MasterCard Classic Credit Card.
  • What is the Annual Fee for NBK Credit Cards?
    NBK tries to make products as convenient as possible for you. Primary and supplementary credit cards are free for the first year and NBK only charges from the second year onwards. The annual fee varies, based on the type of credit card. For details contact NBK at 1801801.
  • How do I get the free valet parking service and where is it available in Kuwait?
    It’s quite easy. Simply present your NBK Premium Credit Card at the Al Manar valet counters. They will take a copy of your card and give you a receipt. You’ll find the valet service available at most major malls in Kuwait such as the Avenues Mall and Marina mall. For an updated list of valet locations Click Here.
  • How can I Access the Local Concierge Services for Premium Credit Cardholders and are there Additional Costs for the Services?
    That’s easy too, just call +965 22317788.The concierge desk, managed by Qiblah Travel &Tourism, isavailable from 9:00 AM to 7:00 PM every day, except Fridays and public holidays.You’ll be delighted to know that the concierge service itself is free, but some services include a fee that will be charged to your NBK Credit Card. For more details and for the list of concierge services, Click Here.
  • How do I get the Discounts Offered with MyNBK Credit Card?
    NBK strivesto make your shopping experience a pleasure.All you have to do isinform the counter staff that you will be settling your bill with your NBK Credit Card.All promotional offers and discounts are displayed on nbk.com.
    - All NBK Card Local Offers, Click Here 
    - World MasterCard® Local Offers, Click Here
    - World MasterCard® Regional Offers, Click Here
    - World MasterCard® Global Offers, Click Here 
    - LakiTitanium MasterCard® Local AlshayaOffers, Click Here 
    - Laki Titanium MasterCard® Local Lifestyle Privilege Offers, Click Here
    - Titanium MasterCard® Global Offers, Click Here 
    - Visa Platinum Regional Offers, Click Here 
    - Visa Platinum Global Offers, Click Here
    - Visa Platinum Fine Dining Offers, Click Here 
    - MasterCard® Platinum Global Offers, Click Here 
    - Diners Club Global Offers, Click Here
    - MasterCard® Gold and MasterCard® Classic Cards Global Offers, Click Here 
    - Visa Gold and Visa Classic Cards Global Offers, Click Here 
  • Where can I use My NBK Credit Cards?
    NBK Credit Cards are second to none when it comes to acceptance. You can use them bothlocally and internationally, at ATMs and at numerous merchants.
  • What is defined as a Premium Credit Card?
    Cards that come under this category include Visa Infinite, World MasterCard®, Platinum Visa, Platinum MasterCard®and all TitaniumMasterCard®Cards.
  • What is the NBK Rewards Program?
    It is Kuwait’s largest loyalty program with more than 600 partner outlets across the country. When using any of your NBK Credit Cards (Visa, MasterCard or Diners Club) at participating outlets, you will enjoy up to 20% off the transaction amount in the form of NBK Rewards Points.NBK Rewards Points must be exchanged for vouchers that can be used at the participating outlets.
  • How are NBK Reward Points Calculated?
    When you use your NBK Credit Card at any participating outlet, you will automatically be rewarded with a number of points that will be transferred to your account according to the discount rate given by the merchant. For example: 
     
    - If discount rate is 15%, KD amount x 15 points (KD70 = 1050 points)
    - If discount rate is 10%, KD amount x 10 points (KD 70 = 700 points)
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  • How do I find Participating Outlets ofthe NBK Rewards Program?
    Simply check the NBK Rewards Booklet, which is available in all branches. However, please note that the list of partner outlets is subject to change at anytime. Therefore, for an updated list of NBK Partner Outlets, Click Here.
    You can also contact NBK Call Center at 1801801 to find out about the latest partners or to confirm the discount percentage at a particular partner.
  • What are the Main Terms and Conditions of NBK Rewards?
    Unlike other reward schemes, you will be pleased to know that you are guaranteed to get yourNBK Rewards Points because they are automatically calculated by the Point of Sale machine when you pay with any of your NBK Credit Cards at NBK Partner Outlets.Your NBK Rewards Points are active for up to24 months from the date of earning them. However, points cannot be earned during sale periods at participating outlets.
  • How can I get aCreditLimit Increase on My Credit Card?
    Quite easily. Simply visit an NBK Branch, and if you are eligible NBK will extend the service to you.
  • How can I Upgrade My Credit Card?
    That’s simple too. Just contact NBKCall Center at 1801801 and find out if you are eligible. If upgrading your credit card requires a credit limit increase, you will be asked by the Call Center to visit an NBK Branch to upgrade your credit card.
  • What Should I do if My Card is Lost or Stolen?
    NBK makes sure cardholders are as protected as possible. If your card is lost or stolen, contactNBKCall Center immediately at 1801801 when calling from within Kuwait and dial +965 2224 8361 when calling from abroad. NBKCall Center will immediately block your card from unauthorized transactions. Please remember your card number when calling.
  • When I am Overseas, Should I Pay in KD or Another Currency?
    It is always best to pay in the currency of  the country you are visiting, because NBK exchange rates are very competitive. Remember to only use KD in Kuwait.
  • Do Prepaid Cards Require a Credit Check?
    No they don’t, which makes them easyto get andeasy to use.
  • Who is Eligible for a Prepaid Card?
    Prepaid cards are available for all customers.
  • Can I withdraw cash from ATMs?
    Yes, you can withdraw cash from any of NBK’s conveniently placed ATMs. What’s more, you can withdraw 100% of your available funds.
  • What is the Foreign Exchange Fee When Using NBK Debit Cards While Abroad?

    - If the account is in KD currency and the transactions are made in a foreign currency, you will be charged the Foreign Currency Exchange Rate plus the Foreign Exchange Fee 2.75% (FOREX +  2.75%). 
    - If the account is in US Dollar currency and the transactions are made in US Dollar currency, you will be charged the Foreign Exchange Fee 1.25%
    - If the account is in US Dollar currency and the transactions are done in another currency, you will be charged the Foreign Currency Exchange Rate plus the Foreign Exchange Fee 2.75% (FOREX +  2.75%).

 

 

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