NBK is committed to providing you with a secure online experience, we offer complete confidentiality when it comes to your personal and financial information. We have placed a number of industry-accepted security measures to make NBK Online Banking a safe and secure online banking service.
Encryption And Firewalls
Encryption prevents unauthorized users from accessing your account information on NBK Online Banking. NBK uses the highest level, 128-bit SSL (Secure Socket Layer) encryption to protect your NBK Online Banking information.
When logging onto NBK Online Banking look for the padlock icon located in the lower right corner of your browser window. A closed or locked padlock indicates a secure connection.
https:// at the beginning of the URL address. The "s" means secure.
Automatic Time Outs
NBK Online Banking uses a default timeout mechanism of ten minutes. After this time, the system automatically "logs" you off and ends your session. You will then need to log in again to access NBK Online Banking.
ePIN And Additional Security
Additional security on NBK Online Banking includes:
- ePIN: The ePIN is an electronic Personal Identification Number which provides access to third party transfers in and out of Kuwait. The ePin can be requested online and must be picked up from the branch where the customer will have to authenticate him/herself.
- Random ID verification on beneficiary creation: Customers are required to input system generated random digits from their ID in order to create a new beneficiary to conduct a transfer.
- SMS Notification: Customers' receive immediate SMS alerts on transfers and beneficiary creation.