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Ways to Bank

Overview

In a world of complications, we offer you a world of choice to make your banking convenient and simple. Offering you support in more ways than one, choose the method that suits you best. Whether it’s calculating the interest on your loan, finding the nearest ATM or answering your toughest query, we’re on stand by for your every need. Our Way to Bank section lays out a variety of services and tools to make you life just that bit less complicated. Click through the links on the right to find out what we have to offer

NBK Online Banking

Banking online is the last thing you need to be worried about. NBK Online Banking offers you a safe and secure haven to conduct your online transactions no matter where you are, 24 hours a day.

Take care of your banking chores from the comfort of your home or office:

Convenient

NBK Online Banking is free and it's open round the clock, putting you in control of your money

  • You are free to manage your bank account online whenever you want, saving yourself a trip to the local branch
  • Bank from home or work and you can check your balance, pay bills, transfer money and even open an additional account without leaving your seat
  • Faster payments mean your online payments can be processed within seconds*

* Faster payments only apply to participating financial institutions

Easy

It is easy to use NBK Online Banking and our support team is on hand for any questions you may have..

  • “MySite” allows you to customize your screen so you can see all your account balances in one place; you can add your favorite items or remove items including bill payments and transfers
  • You'll find clear instructions to guide you through each process – your banking made simple
  • There's extra advice and information for easy Online Banking in our tips, tools and demos
  • Help is always at hand from our support team, on 1-801801

Secure

For your peace of mind NBK has implemented state-of-the-art online banking security with NBK Online Banking Security Key, by registering for NBK Online Banking security Key you can be assured that your personalized online banking is protected.

The NBK team recommends that once you complete your registration that you register your computer, this provides you added protection, to see click our online

How do I get NBK Online Banking?

You'll need your NBK ATM card & registration is simple, click on register and follow the easy online steps and start using most of our NBK Online Banking services straight away.

To conduct transactions through NBK Online Banking , you will need to activate your account by calling 1801801

Phone Banking

On call and by the phone 24 hours a day, 7 days a week, Call Center, NBK’s customer service award phone banking offers you phone banking assistance no matter where you are in the world. Simply dial 1-801801 within Kuwait or (+965) 22248361 from outside of Kuwait

Enjoy a range of instant services:

  • Accounts, credit cards and loan information
  • Settle your Bills and credit card payments
  • Transfer  between accounts
  • Fax statements for accounts, interest and foreign exchange rates
  • Customer Support to report lost/stolen cards or other queries and suggestions
  • Latest information on products, services and offers
    and more,,,,

Direct Service

With hectic schedules and busy lifestyles, we understand it can get tough to take time out for your banking needs. Therefore, our Direct Sales Department is available to visit you at your convenience and assist you with all your banking requirements. Whether it’s opening a bank account or getting a car loan, our experienced relationship officers will lend you a helping hand.

Simply book an appointment with any of our dedicated team members by contacting us on 1-801801

SMS Banking

Our Real Time SMS Banking services send you personalized and instant financial alerts whenever your account or credit cards undergoes any activity*.

SMS Real-Time

SMS Real Time service will alert you instantly after completing of more than KD10/- on your bank account or credit card or when you perform a transaction through:

  • Purchases through Point of Sale
  • Cash withdrawal
  • Deposits into your account
  • Salary credit notification
  • Transfer of funds
  • Payment of bills
  • Purchases through the internet
  • Cash advance transactions on Credit Cards through any of NBK's ATM’s or NBK Online Banking
  • And so much more..

The SMS messages will show you the amounts debited or credited as well as the remaining balance.

Other Features:

  • Mobile holders with roaming services will receive SMS alerts in USD  or any other currency used for purchasing when traveling abroad
  • Choose your preferred language: Arabic or English

To subscribe to SMS services call Call Center at 1801801 or visit any NBK branch.

*Over the value of KD10 or equivalent
 "Due to mobile number portability service; if you have changed or willing to change your mobile service provider to another company while keeping your own mobile number, please contact us at 1801801 to help you with SMS subscription"

Daily SMS summary & Salary notification SMS services

Want to know when your salary has been credited to your account? If yes subscribe to NBK’s Salary Notification SMS service.  We will send you a SMS as soon as your salary is credited to your account.

Charges:

An annual fee of KD10 will be applied after a year from date of subscription.

 

Mobile Banking

Your finances at your fingertips. You can manage your finances with ease and convenience. NBK Mobile Banking offers you a safe and secure way to conduct your transactions anywhere and anytime. The application is available in Arabic and English for iPhone®, iPad®, iPod Touch®, Android® and BlackBerry®. It is there to cater to your every banking need and action from your device.

For more details click here

ATMs and CDMs

With Automated Teller Machines (ATMs)
and Cash Deposit Machines (CDMs), you have access to your funds from many convenient locations across Kuwait and all over the world 24 hours a day, 7 days a week.

Automated Teller Machines (ATMs)

  • Withdraw cash (within the available limit)
  • Change ATM PIN
  • Request cheque books
  • Request mini account statements
  • Request account statement through branch (last 30 transactions)
  • Transfer between your accounts

Cash Deposit Machines (CDM)

  • Deposit cash up to 100 notes at one time
  • Deposit KD 1, KD 5, KD 10 and KD 20 notes at one time
  • Deposits are safe, secure and immediately credited to your account

ATM Safety Tips:

Stay Alert

Pay close attention to the ATM and your surroundings. Do not use an ATM that appears suspicious. Never accept offers of assistance from strangers.

Keep Your PIN Safe
Memorize your PIN and never write it down. Shield the keypad as you enter PIN. Make sure to change your PIN number regularly.

Save Receipts
Remember to take your receipts and shred them before discarding. It is best not to ask for receipts at all.

Guard Your Card
Immediately report any stolen or lost ATM card by contacting the NBK Call Center at 1801801, NBK Online Banking, or through NBK Mobile Banking App. Never lend your ATM card to anyone.

PayPal

Create your Paypal account through NBK online banking!

You can now enjoy a more secure online shopping experience by creating your own PayPal account through NBK Online Banking! 

For more details click here

One Time Password

Now, creating new beneficiaries or updating them on NBK Online Banking got better by using the most advanced security tools while transferring online.

For more details click here

 

 

 

 

 

 

 

 

Common Questions

 

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