In a world of complications, we offer you a world of choice to make your banking convenient and simple. Offering you support in more ways than one, choose the method that suits you best. Whether it’s calculating the interest on your loan, finding the nearest ATM or answering your toughest query, we’re on stand by for your every need. Our Way to Bank section lays out a variety of services and tools to make you life just that bit less complicated. Click through the links on the right to find out what we have to offer
Banking online is the last thing you need to be worried about. Watani Online offers you a safe and secure haven to conduct your online transactions no matter where you are, 24 hours a day.
Take care of your banking chores from the comfort of your home or office:
Online Banking is free and it's open round the clock, putting you in control of your money
- You're free to manage your bank account online whenever you want, saving yourself a trip to the local branch
- Bank from home or work and you can check your balance, pay bills, transfer money and even open an additional account without leaving your seat
- Faster payments mean your online payments can be processed within seconds*
* Faster payments only apply to participating financial institutions
It's easy to use Online Banking and our support team is on hand for any questions you may have..
- “MyWol” allows you to customize your screen so you can see all your account balances in one place; you can add your favorite items or remove items including bill payments and transfers
- You'll find clear instructions to guide you through each process – your banking made simple
- There's extra advice and information for easy Online Banking in our tips, tools and demos
- Help is always at hand from our support team, on 1-801801
For your peace of mind NBK has implemented state-of-the-art online banking security with Watani Online (WOL) Security Key, by registering for WOL Security Key you can be assured that your personalized online banking is protected.
The NBK team recommends that once you complete your registration that you register your computer, this provides you added protection, to see click our online
How do I get Online Banking?
You'll need your NBK ATM card & registration is simple click on register and following the easy online steps and start using most of our Online Banking services straight away.
To conduct transactions through Watani Online , you will need to activate your account by calling 1801801
On call and by the phone 24 hours a day, 7 days a week, Hala Watani, NBK’s customer service award phone banking offers you phone banking assistance no matter where you are in the world. Simply dial 1-801801 within Kuwait or (+965) 1801801 from outside of Kuwait
Enjoy a range of instant services:
- Accounts, credit cards and loan information
- Settle your Bills and credit card payments
- Transfer between accounts
- Fax statements for accounts, interest and foreign exchange rates
- Customer Support to report lost/stolen cards or other queries and suggestions
- Latest information on products, services and offers
With hectic schedules and busy lifestyles, we understand it can get tough to take time out for your banking needs. Therefore, our Direct Sales Department is available to visit you at your convenience and assist you with all your banking requirements. Whether it’s opening a bank account or getting a car loan, our experienced relationship officers will lend you a helping hand.
Simply book an appointment with any of our dedicated team members by contacting us on 1-801801
Our Real Time SMS Banking services send you personalized and instant financial alerts whenever your account or credit cards undergoes any activity*.
SMS Real Time service will alert you instantly after completing of more than KD10/- on your bank account or credit card or when you perform a transaction through:
- Purchases through Point of Sale
- Cash withdrawal
- Deposits into your account
- Salary credit notification
- Transfer of funds
- Payment of bills
- Purchases through the internet
- Cash advance transactions on Credit Cards through any of NBK's ATM’s or Watani Online
- And so much more..
The SMS messages will show you the amounts debited or credited as well as the remaining balance.
- Mobile holders with roaming services will receive SMS alerts in USD or any other currency used for purchasing when traveling abroad
- Choose your preferred language: Arabic or English
To subscribe to SMS services call Hala Watani at 1801801 or visit any NBK branch.
*Over the value of KD10 or equivalent
"Due to mobile number portability service; if you have changed or willing to change your mobile service provider to another company while keeping your own mobile number, please contact us at 1801801 to help you with SMS subscription"
Daily SMS summary & Salary notification SMS services
Want to know when your salary has been credited to your account? If yes subscribe to NBK’s Salary Notification SMS service. We will send you a SMS as soon as your salary is credited to your account.
An annual fee of KD10 will be applied after a year from date of subscription.
Manage your financials through your finger tips. NBK Mobile Banking offers you a safe and secure way to conduct your transactions no matter where you are, 24 hours a day.The application is available for iPhone®, iPad®, iPodTouch®, BlackBerry® and Android®. It is there to cater your banking needs from your device.
For more details click here